Question 1

Where do I enter the Lazada Discount Code?

Accepted Answer

Visit our website and type “Lazada’ in the search column.
Select the first suggestion.
Explore the wide array of deals and vouchers available on the My Lazada page.
Pick the Lazada discount code that you deem fit.
Clicking on the coupon code will lead you to Lazada's official website.
Add the needed products to the cart.
Proceed to payment.
Apply the code and get the sweetest discounts.

Question 2

How do I earn the Lazada bonus?

Accepted Answer

You can earn Lazada Bonus by participating in their Campaigns like Lazada 10th Birthday Sale, Lazada 11.11 Single’s Day Sale Event, 12.12 Sale, and other sale events.

Question 3

How to track my order?

Accepted Answer

Once you have placed the order you can find the tracking information in your order details or you may receive a confirmation email or SMS. If it includes multiple products, each can have separate delivery dates and tracking information.

Question 4

Does Lazcoins expire?

Accepted Answer

Yes, they do expire. Your Lazcoins will expire in 3 months. However, it is important for you to use the Lazcoins before the time period as this works on a month-end basis.

Question 5

When will I receive my refunds?

Accepted Answer

You may receive your refunds within 5-15 working days if you have used credit or debit cards for the payment method. In the case of Lazada wallet, the refunds will be initiated and processed within 24 hours.